They constantly strive for extreme excellence; beauty, adventure and they do it with heart and with soul. It’s a place where you’re led to believe that family, and most importantly children, come first. All kids are addressed as prince and princess and every single person is treated like royalty. The more than 40-thousand employees appear to be courteous, helpful, delightful and cheerful and are trained to treat each person with respect and dignity. Workers are taught to answer every person’s question, related or unrelated, and if they don’t have one they’ll happily find it. The streets are clean and everything is orderly, neat and tidy. One proud insider told me that, “All of the team members are taught that every employee is a custodian and that there’s no such thing as, ‘it’s not my job.’ Here guests are most important and it’s a pleasure to work for this organization.” A sentiment echoed all throughout this place. Even the rule signs are polite, and a bit apologetic, such as, “Please Don’t Smoke Here, We Are So Sorry for Any Inconvenience That We May Have Caused.” After all, it’s the place where dreams really do come true!
Why else would 16 million people a year visit the over 30,000 acres (the size of San Francisco) destination? Why else would an average family of four spend up to $476.00 per day for park hopper tickets? Why else would folks spend hard earned money for the airfare, lodging, costly food, and trinkets, without complaining? Disney World, one of the world’s most popular tourist attractions, is a top-rated, first class, well organized, and well managed operation. Recently, we met my entire family and stayed in the park for the week and I was able to witness the magical place in action. We visited all four major theme parks, rode killer roller coasters and other rides, visited movie sets with drama and amazing dangerous stunts and explored an African Safari with live giraffes, hippos, elephants, monkeys and other exotic animals up close and personal. We entered the world of outer-space, Star Wars, Indiana Jones, Pirates of the Caribbean, Fantasia, Nemo, The Muppets, and The Lion King. We swam in pools with giant dragon slides, joined thrilling character breakfasts, and watched over one dozen of Disney’s amazing high tech entertaining live stage shows. We had a blast, to say the least, and we’re already mapping out in our heads our next trip in a few years. We have not one complaint and the cost doesn’t compare to the euphoria and joy, the little and BIG kids had, during our Disney experience.